How Your Account Data Is Used
We collect the details needed to create and maintain your account, including your contact details, phone verification result, login records and messages sent through support. When you use DANA, OVO, GoPay, QRIS, bank transfer or a virtual account, we receive transaction references and status details so
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we can match activity to your account and resolve a stalled payment. Our systems also record device type, browser signals, approximate connection data and cookie choices to protect login sessions and understand page errors. We use this material for account administration, fraud checks, payment reconciliation, policy
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requests and required legal processes. We do not ask you to send wallet passwords through support. Where local law permits, we may share necessary records with payment or technical service providers that help deliver these functions. Access depends on local law, and we retain records only
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for operational, dispute, safety or legal needs before deletion or anonymisation.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.